Commercial Social media page: Target Style Facebook Page Judging from the numerous consistent posts and incentives offered by the Target social media page on Facebook, I feel that this commercial page is doing an effective job of social media marketing. Within the span of five months, Target has offered free beauty bags twice, which include cosmetic samples and coupons, with the only requirement of “liking” the Target page. With such a simple task required, Target is able to appear millions of Facebook users’ news feed and appeal to them through images of new clothing and shoes for the current season and links to the new holiday home catalog for winter indoor décor. As of November 13, Target is also giving away a twenty-five $25 dollar Target Gift cards daily to fans with the same and easy requirement of “liking” the Target Facebook page. Designers display their clothing designs on the page and their photo is featured as well. Customers have the ability to write a post on the page leaving their thoughts, questions, and concerns. The Target Facebook page is not extremely helpful with providing a “dialogue” environment to communicate with users because millions of users posting on the page and it is rare to receive a reply from the actual Target media employee. Therefore the dialogue is more directed between Facebook users themselves rather than with the actual Target employee in charge of social media marketing. Because of the numerous Target locations and the different availability of products, I feel that it makes sense that Target does not have a direct dialogue service on the Facebook page. If people had a question about products they could contact the nearest Target store and speak to customer service. However, the content flow is engaging as pictures of clothes and food, videos of celebrities like Emma Stone announcing their products available exclusively at Target, and links such as Black Friday ads or catalogs, are posted on a daily basis. Overall, I feel that the Target commercial social media page on Facebook is doing an effective job of social media marketing. Based off of the comments, fans are purchasing their products, look forward to their sales, and express their opinion by posting. Fans are also utilizing the coupons offered in the free beauty bags at an actual Target location to receive one to two dollars off of the featured product. Based off of the Facebook page, there are currently 20,777,066 likes and 1,257,612 people “talking about” Target on Facebook.
Sunday, November 18, 2012
Target Style Facebook Page (Ranny Do)
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