The "Adobe Students" Facebook page is a student-oriented social media page run by Adobe Systems Incorporated, a software developer best known for their Creative Suite (including Photoshop, Illustrator, and Premiere). The target audience are young budding/hobbyist photographers, artists, cinematographers, and designers -- groups they intend to engage by catering to specific needs (tutorials, webcasts, etc). Of the 4-6 types of people that typically associate themselves with a social media page, this page consists mainly of those seeking status association, those that have a genuine appreciation for their product, and/or those that want free stuff. (They've done a great job moderating for trolls, and it seems that most complaints are diverted to the main Adobe pages.) Looking back to the beginning of October, they have authored over fifty posts to date to ensure a high level of content flow. The quality of content matters, of course, and they've done a fairly good job mixing it up with user-generated content (gallery of all the submitted t-shirt designs from a contest earlier this fall + showcasing the portfolio pieces of student finalists in their awards ceremony), participation (introducing Adobe campus ambassadors + linking to and hosting live webcasts with industry leaders + providing information on "in real life" events), and premiums (Twitter giveaways + scholarships). What's interesting to note is that if you were to filter the posts to those authored by others, you can observe people sharing resources with one another in addition to your typical customer service "portal." It's not a very active community, but that it emerged organically and exists at all bodes well for Adobe. At 119K likes and content that's relevant and interesting to their audience, the "Adobe Students" page is a fairly effective example of how to leverage social media for niche markets.
Sunday, November 18, 2012
Adobe Students Facebook Page (Jason Vizmanos)
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